DomainTools Help

Brand Alert

• How do I get to Trademark Alert?

  We've renamed our Mark Alert product to Trademark Alert and given it a new home in the Monitor section of DomainTools.com.

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Product Information and Cost

• What is Brand Alert? How do I use it?

  The Brand Alert tool allows you to monitor domain name activity on a select word or string of words.
  To set up a Brand Alert:

  1. Log in to your DomainTools account.
  2. Navigate to the Brand Alert page.
  3. Enter the strong of words you want to monitor in the 'Match String(s)' box. Enter any word or string of words you want to exclude from Alert in the 'Ignore String(s)' box.
  4. Select the type of domain(s) you wish to receive alerts about (check 'New' and/or 'On-Hold').
  5. Click Add New Monitor. Your Brand Alert has been successfully setup.
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• How much does Brand Alert cost?

  DomainTools now makes it easier to use and your account capacity will determine how many alerts you can create through this service. Brand Alert prices vary by membership level.
  See the Features & Pricing page for additional details.

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• Can Brand Alert email me future alerts?

  If the Email notification selector is turned on Brand Alert will email you alerts to the email address provided when the word or string of words you are monitoring is registered or deleted. You must select the type of monitoring of the word or string of words from the Brand Alert page; for example, to monitor both new domains and on-hold domains you must ensure both options are selected from the Brand Alert page.

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• I just added a Brand Alert, but there doesn't seem to be any history for it. Why is that?

  The Brand Alert monitoring service only displays Alert history from the date the Alert is set-up. You can only view Brand Alerts and Alert history from this date forward.

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Brand Alert History Page

• How do I use the View History page? What information does it provide?

  The View History page displays whether or not there is a Brand Alert for each alert date in a certain month. Once a month is selected from the drop-down box, all Brands Alerts will display with a red or green circle next to each day in the month. Green dots signify that there is Brand Alert history available for the day; red dots signify there is no Brand Alert history. To view the history detail for a particular day, click on the green dot. The Brand Alert history page appears displaying all new, deleted or on-hold domains. Click on a domain name to display the Whois Record for that domain. From this page, you can view and purchase related domain names, and domains with alternate TLDs.

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Support and FAQ

• Can I download an XML file of the domains I am monitoring with Brand Alert?

  Yes. To subscribe to HTML or an XML file of the domains you are monitoring, simply click on the appropriate link located in the menu bar of the Brand Alert page.

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• How do I purchase domains found by Brand Alert?

  To purchase domains from the Brand Alert page:

  1. Navigate to the View History page.
  2. Select and click on the green dot associated with the date of the Alert.
  3. Find and click on the domain name in the list provided — the Whois Record will appear.
  4. Click the medium grey 'Acquire this Domain Name' button located next to the page title or the large yellow 'Buy this domain name >' button in the Whois Record tab. You will be redirected to an accredited registrar to make the purchase.
  To purchase a domain or similar domain directly from the Trademark Alert email notification:
  1. Click the 'whois' link of the domain in the Results list. This will direct you to the Whois Record for that particular domain that shows the availability of the domain name and its various extensions.
  2. If the domain is available for purchase, click the medium grey 'Acquire this Domain Name' button located next to the page title or the large yellow 'Buy this domain name >' button in the Whois Record tab. This will direct you to an ICANN-accredited registrar to enter payment information for the domain.
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• What happened to Trademark Alert?

  In order to better reflect the service we simply changed the name to Brand Alert. Many users/businesses have "brands" that are not necessarily "trademarked". Any alerts that were established under the old banner of Trademark Alerts are still valid and active in the Brand Alert service. You do not need to make any changes in your account and all the histories will remain as well. If you have any questions please submit a Support Ticket via your account or the contact information provide on the 'Contact Us' page.

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