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Terms of Service

Free Account

Domain Tools is free to use. The information in Whois records is limited and can be difficult to gather. This is why we ask users to authenticate after 25 requests in a given 24 hour period. This ensures that robots don't request records directly from us. Free Whois membership is a privilege not a right so we ask that these terms of service be respected and accepted as a condition of using the site. If users require access to extra information, paid memberships are available, however we never ask anyone to pay for basic information.

Sole Discretion

Memberships and services are offered at our sole discretion and may be temporarily or permanently revoked at any time for any reason, not limited to but including the use of fraudulent, stolen or incorrect payment credentials or instruments on Domain Tools, the failure to respond to a request for verification of payment credentials, or the use of automated processes or scripts to access or obtain information from Domain Tools (see below).

Paid Memberships (Silver, Gold, Elite)

The terms for our paid memberships are the same for those of our free membership with the addition of the following:

Three methods may be used to obtain paid memberships:

Method 1: Online credit card (Visa, MasterCard or Amex)
Users in selected countries may purchase memberships using a major credit card. All credit card transactions are subject to anti-fraud measures. Please do not attempt to use a credit card from a country other than the one in which it was issued. Your personal information is always stored securely according to industry standards. Please see our privacy policy here. Credit cards are the preferred method of purchasing memberships on Domain Tools and are the only payment method that allows users to obtain all of our services and membership levels.

Method 2: Fax form credit card (Visa, MasterCard or Amex)
Any user, regardless of geographical location, may order a yearly Silver Membership to Domain Tools using our convenient fax form (located here).

Method 3: PayPal
Users may use PayPal to obtain yearly or monthly Silver Memberships. No other account upgrades are currently possible using PayPal. Users are responsible for maintaining their own PayPal accounts and recurring payments – Domain Tools has no direct access to the PayPal accounts of our users. Users must initiate paid memberships using the PayPal buy now link on the Domain Tools website. Domain Tools is not responsible for other payments sent to us from PayPal accounts not using the buy now link on our site.

Rebilling: Credit Card
By purchasing or requesting a paid membership or other account upgrade, the user agrees to allow Name Intelligence Inc. to:

  • immediately charge the credit card for the full amount of the new membership or upgrade
  • rebill the card for the total monthly or yearly cost of the membership and any upgrades on the user's rebill date.

Note that credit charges on the customers credit card will appear on statements as Name Intelligence Inc.

One User per Account

Sharing your account login information is not allowed. If someone requests your login information please ask them to obtain their own login credentials. We have priced the subscription-only areas of our website so that they are affordable. To keep the prices down, it is imperative that every user support us directly by maintaining login confidentiality. Sharing login information will be considered theft. If you or your company requires more than 20 licenses, you may apply for a discount by contacting Name Intelligence at 206.838.9035 or emailing support2006@nameintel.com. It is the policy of Domain Tools and Name Intelligence that each individual end user is required to have his or her own account. Violation of this term of service will be considered grounds for account termination.

Automation and Whois Records

At no time do we allow automation on the Domain Tools website. Whois records can be obtained directly from Registries and Registrars. We do not offer a service for obtaining those records via our API service. Please contact the source of the whois records directly.

XML API

Domain Tools has extra information about domains in addition to Whois records. If you are interested in this information we have an XML Application Programming Interface for integration into your site. If you do not find the extra information that you are looking for, please contact us via email and we will let you know about the availability of such information via XML. We have many API commands, some of which are not published or are still in beta. For more information call 206.838.9035 x4 or email info@nameintel.com.

Linking

Yes, you may link to us. Framing us is fine as well.

Agreement

If for any reason you do not agree with the terms set forth in this statement, please don't use our website. The use of our website binds you to these Terms of Service.